Every enquiry lands
in one queue.
Lead ads, Messenger, WhatsApp, web forms, email and missed calls — all as tickets, with an owner, a clock and one click to turn them into a deal.
Thirty seconds from ad to answer.
It arrives on its own
Connect a page or a form once. New leads open a ticket within seconds, with the form answers already attached.
Someone owns it
Round-robin or by client account. An SLA clock starts, and escalates to you if it runs out.
You reply in the same place
Answer on the channel it came in on — WhatsApp stays WhatsApp — with saved replies for the questions you get daily.
The clock is the
whole point.
A lead that waits four hours is usually a lead someone else answered. Every client account gets its own response target, and anything approaching the line rises to the top of the queue rather than sitting quietly in a list.
A ticket becomes
a deal, not a retype.
The enquiry, the answers from the form, the campaign it came from and every message so far — they move together. Nothing gets copied by hand, so nothing gets lost or garbled on the way.
Where enquiries come from.
Connect the channels you already use. Each one keeps its own reply style, so a WhatsApp enquiry gets answered on WhatsApp.
Stop losing the
ones that got away.
Point one lead form at Doodali and watch what happens to your response time.